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Help & frequently asked questions when purchasing trailer spare parts

Trailer Spare Parts Support

Questions about our products or services? Our specialists are ready to provide expert technical assistance.

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1. Identify Your Data Plate

To ensure part compatibility, we typically need data from the overrun device plate or the trailer axle plate. Check these examples:

AL-KO Nieper Knott BPW
📸 Photo Tip: To send us attachments (like photos of your data plates), the easiest way is to email us directly at: info@afatek.com
2

Note Down Details

Record all identifying numbers. If plates are missing, look for data stamped directly into the metal frame or housing.

3

Send Inquiry

Submit your data via the contact form for a fast technical review by our engineering team.

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Technical Insight

For AL-KO units, the 8-digit ETI number (found by the wrench icon) is critical. For Nieper, we require the factory number.

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